PRIVACY POLICY

COLLECTION OF PERSONAL INFORMATION

The following information will be collected:

  • First name

  • Last name

  • Address

  • Postal code

  • Email

  • Telephone number (and fax number if provided)

Your personal information is collected through the various forms completed on our website. This collection is done mainly, but not exclusively, when creating the customer account.

Information is collected for the following purposes: 

  • To track an order through Canada Post and / or UPS.

  • To send information and / or promotional offers from the store through their Mailchimp account.

  • Statistics made and distributed through the website and / or the host of noeleternel.com and / or Shopify Canada and / or any other entity related to the maintenance of any website mentioned above, for the store and our website .

 

SHARING OF PERSONAL INFORMATION

All personal information collected will never be marketed and will be used only for our internal needs.

 

RIGHT OF OBJECTION AND WITHDRAWAL

We are committed to offering you the right to oppose and withdraw from the use of your personal information.

The right of opposition is seen as a possibility, offered when creating the customer account, to accept or refuse the addition of your email and / or postal address to our sending system, which uses this data to purposes mentioned in the “Collection of personal information” section.

The right of withdrawal is seen as a possibility, offered to customers with an account, to request that their personal information no longer appear on the mailing list.

To request it, contact us:

 

PERMISSION TO ACCESS

We are committed to offering a right of access and rectification to customers wishing to consult, modify or even delete information which concerns them.

To request it, contact us:

 

SECURITY

The personal information we collect is kept in a secure environment. Our employees are required to respect the confidentiality of your information.

In order to ensure the security of your personal information, we use the following measures:

  • Restricted access - authorized person

  • Computer backup

  • Username and Password

  • Secure payment

Secure payment: During a payment, the customer is directed to a secure server which allows the encryption of the data provided by the credit card holder.

We are committed to maintaining the highest degree of confidentiality. However, no system is foolproof and there is always a risk when using the internet for the purpose of transmitting personal information.